Abstract

The study was aimed to examined the effect of information technology on the performance of office managers by adopting efficiency and service delivery as performance measurements. The correlation survey design was used, and the survey was done among six commercial banks in Yenagoa, Bayelsa state, Nigeria. This study's sampled participants included thirty-six (36) top, middle, and operational level managers from the analyzed commercial banks, hence the level of analysis is at the macro level. The major technique of data collection was the use of a closed-ended questionnaire with explicit reference to the study goals. The acquired data will be analyzed using both descriptive and inferential statistics. The statistical result shows that there is a cordial relationship between information technology and performance outcomes such as efficiency and service quality. However, the study concludes that there is a significant relationship between information technology and the performance of office managers in the studied commercial banks. Based on the study outcome it was recommended that there should be routine investment of information technology that will enable managers to perform optimally at all time.