Sibarani IR, Surabaya SP. THE EFFECT OF QUALITY SERVICES TOWARD THE LOYALTY CUSTOMER OF BANK TABUNGAN NEGARA IN SURABAYA BUKIT DARMO BRANCH THROUGH CUSTOMER SATISFACTION VARIABLES. Manag. econom. j. [Internet]. 2019 Jul. 3 [cited 2024 Nov. 15];:597-60. Available from: https://everant.in/index.php/mej/article/view/470