SIBARANI, I. R.; SURABAYA, S. P. THE EFFECT OF QUALITY SERVICES TOWARD THE LOYALTY CUSTOMER OF BANK TABUNGAN NEGARA IN SURABAYA BUKIT DARMO BRANCH THROUGH CUSTOMER SATISFACTION VARIABLES. Management and Economic Journal, [S. l.], p. 597–607, 2019. Disponível em: https://everant.in/index.php/mej/article/view/470. Acesso em: 15 nov. 2024.